DETERMINANTS OF EMPLOYEE PERFORMANCE: THE ROLE OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) AND ORGANIZATIONAL COMMITMENT : FAKTOR-FAKTOR PENENTU KINERJA KARYAWAN: PERAN PERILAKU KEWARGANEGARAAN DAN KOMITMEN ORGANISASI. SEGMEN Jurnal Manajemen dan Bisnis, [S. l.], v. 21, n. 1, p. 13–23, 2025. DOI: 10.37729/segmen.v21i1.5961. Disponível em: https://jurnal.umpwr.ac.id/segmen/article/view/5961. Acesso em: 10 sep. 2026.