CUSTOMER EXPERIENCE MANAGEMENT IN LARGE-SCALE EVENTS: UNDERSTANDING THE DETERMINANTS OF INTENTION AT JAKARTA FAIR: CUSTOMER EXPERIENCE MANAGEMENT IN LARGE-SCALE EVENTS: UNDERSTANDING THE DETERMINANTS OF INTENTION AT JAKARTA FAIR . segmen [Internet]. 2026 Jan. 27 [cited 2026 Sep. 10];22(1):155-67. Available from: https://jurnal.umpwr.ac.id/segmen/article/view/7279